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Software Engineer II, CoPilot Job Opening In Lisbon – Now Hiring Zendesk


Job description

Job Description

At Zendesk, our focus is helping our customers build great relationships with their customers.

Founded by three Danish entrepreneurs, Zendesk has experienced remarkable success and growth while maintaining a fun, positive, and down-to-earth culture.

We are looking for a Machine Learning Engineer to join our Machine Learning team.

You will be delivering AI/ML powered features for our customers at Zendesk scale.

What you will be doing

  • Work closely with ML Scientists and Senior Engineers to help bring ML-powered features into production

  • Participate in discussions about technical design and contribute ideas

  • Assist in building tools to support model experimentation and model management

  • Collaborate with DevOps, feature teams, platform teams, and product

  • Support initiatives around improving the scalability and robustness of our platforms

  • Help design, prototype, and refine scalable infrastructure

What you bring to the role

Required

  • Proficient in at least one of Python or Ruby

  • At least 1 year of experience in building, scaling, or operating applications, with an eagerness to develop your skills further

  • Familiarity with RESTful API, Kafka, Docker, Kubernetes, and cloud environments like AWS or GCP

  • Ability to work through ambiguity with guidance from others, and adapt to changing priorities

  • Deep respect for team collaboration and openness to learning from others

  • Interest in building solutions utilizing AI/ML

Preferred

  • Experience with either Airflow or Metaflow

  • Experience with recent tooling around LLM evaluation and monitoring

  • Familiar with one of the machine learning libraries such as Pytorch

  • Experience with either SQL or DBT

Tech Stack

  • Our code is written in Python and Ruby

  • Our servers live in AWS

  • Our local machine learning models rely on Pytorch

  • Our ML pipelines use Airflow and Metaflow

  • Our data is stored in S3, RDS MySQL and Snowflake

  • Our services and models are deployed to Kubernetes using Docker

  • Heavy usage of LLM technology from multiple providers

Our services and models are deployed to Kubernetes using Docker

About Zendesk

Zendesk builds software for better customer relationships.

It empowers organizations to improve customer engagement and better understand their customers.

Zendesk products are easy to use and implement.

They give organizations the flexibility to move quickly, focus on innovation, and scale with their growth. 

More than 100,000 paid customer accounts in over 150 countries and territories use Zendesk products.  Based  in  San  Francisco,  Zendesk  has operations  in  the  United  States,  Europe,  Asia,  Australia,  and  South  America.

Interested in knowing what we do in the community?

Check out the
to learn more about how we engage with, and provide support to, our local communities.  

Required Skill Profession

Computer Occupations


  • Job Details

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Unlock Your Software Engineer Potential: Insight & Career Growth Guide


Real-time Software Engineer Jobs Trends (Graphical Representation)

Explore profound insights with Expertini's real-time, in-depth analysis, showcased through the graph here. Uncover the dynamic job market trends for Software Engineer in Lisbon, Portugal, highlighting market share and opportunities for professionals in Software Engineer roles.

3020 Jobs in Portugal
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1142 Jobs in Lisbon
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Are You Looking for Software Engineer II, CoPilot Job?

Great news! is currently hiring and seeking a Software Engineer II, CoPilot to join their team. Feel free to download the job details.

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The Work Culture

An organization's rules and standards set how people should be treated in the office and how different situations should be handled. The work culture at Zendesk adheres to the cultural norms as outlined by Expertini.

The fundamental ethical values are:

1. Independence

2. Loyalty

3. Impartiapty

4. Integrity

5. Accountabipty

6. Respect for human rights

7. Obeying Portugal laws and regulations

What Is the Average Salary Range for Software Engineer II, CoPilot Positions?

The average salary range for a varies, but the pay scale is rated "Standard" in Lisbon. Salary levels may vary depending on your industry, experience, and skills. It's essential to research and negotiate effectively. We advise reading the full job specification before proceeding with the application to understand the salary package.

What Are the Key Qualifications for Software Engineer II, CoPilot?

Key qualifications for Software Engineer II, CoPilot typically include Computer Occupations and a list of qualifications and expertise as mentioned in the job specification. The generic skills are mostly outlined by the . Be sure to check the specific job listing for detailed requirements and qualifications.

How Can I Improve My Chances of Getting Hired for Software Engineer II, CoPilot?

To improve your chances of getting hired for Software Engineer II, CoPilot, consider enhancing your skills. Check your CV/Résumé Score with our free Tool. We have an in-built Resume Scoring tool that gives you the matching score for each job based on your CV/Résumé once it is uploaded. This can help you align your CV/Résumé according to the job requirements and enhance your skills if needed.

Interview Tips for Software Engineer II, CoPilot Job Success

Zendesk interview tips for Software Engineer II, CoPilot

Here are some tips to help you prepare for and ace your Software Engineer II, CoPilot job interview:

Before the Interview:

Research: Learn about the Zendesk's mission, values, products, and the specific job requirements and get further information about

Other Openings

Practice: Prepare answers to common interview questions and rehearse using the STAR method (Situation, Task, Action, Result) to showcase your skills and experiences.

Dress Professionally: Choose attire appropriate for the company culture.

Prepare Questions: Show your interest by having thoughtful questions for the interviewer.

Plan Your Commute: Allow ample time to arrive on time and avoid feeling rushed.

During the Interview:

Be Punctual: Arrive on time to demonstrate professionalism and respect.

Make a Great First Impression: Greet the interviewer with a handshake, smile, and eye contact.

Confidence and Enthusiasm: Project a positive attitude and show your genuine interest in the opportunity.

Answer Thoughtfully: Listen carefully, take a moment to formulate clear and concise responses. Highlight relevant skills and experiences using the STAR method.

Ask Prepared Questions: Demonstrate curiosity and engagement with the role and company.

Follow Up: Send a thank-you email to the interviewer within 24 hours.

Additional Tips:

Be Yourself: Let your personality shine through while maintaining professionalism.

Be Honest: Don't exaggerate your skills or experience.

Be Positive: Focus on your strengths and accomplishments.

Body Language: Maintain good posture, avoid fidgeting, and make eye contact.

Turn Off Phone: Avoid distractions during the interview.

Final Thought:

To prepare for your Software Engineer II, CoPilot interview at Zendesk, research the company, understand the job requirements, and practice common interview questions.

Highlight your leadership skills, achievements, and strategic thinking abilities. Be prepared to discuss your experience with HR, including your approach to meeting targets as a team player. Additionally, review the Zendesk's products or services and be prepared to discuss how you can contribute to their success.

By following these tips, you can increase your chances of making a positive impression and landing the job!

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