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Web Product Analyst Job Opening In Portugal, Portugal – Now Hiring Foundever®


Job description

About Us

Foundever® is a global leader in the customer experience (CX) industry.

With 150,000 associates across the globe, we’re the team behind the best experiences for +800 of the world’s leading and digital-first brands.

Our innovative CX solutions, technology and expertise are designed to support operational needs for our clients and deliver a seamless experience to customers in the moments that matter.

Supporting +9 million customer conversations every day in +60 languages across 45 countries, Foundever combines global strength and scale with the agile, entrepreneurial approach of our founder-led culture, enabling companies of all sizes and industries to transform their CX.

•    Winner of Comparably’s Award for Best Global Culture in 2024, 2023, 2022 and 2021 
•    Gold Stevie Award Winner for Great Employers in 2024 and 2022
•    We foster an exciting culture of creativity, connection, and commitment


Read more about our culture: 

Job Summary

As a Web Analyst at Qelp, you play a critical role within the Product and Business Intelligence (BI) team.

Your core responsibilities include the implementation and maintenance of analytics tracking across multiple platforms and clients, ensuring data accuracy and consistency.

Beyond technical analytics, you act as a key business analyst—translating data into actionable insights, identifying trends and opportunities, and supporting strategic decision-making across teams.

Your work directly informs product development, user experience improvements, and overall business performance.

Primary Job Responsibilities

Analytics Tracking: Execute and maintain comprehensive analytics tracking for all platforms, guaranteeing a robust and accurate data collection process.

Data Hygiene Best Practices: Uphold data hygiene best practices to enhance measurements and reporting, contributing to the optimization cycles of our products.

A/B Testing Coordination: Collaborate with stakeholders to coordinate, implement, and evaluate A/B tests, crafting measurable hypotheses that lead to actionable insights.

Trend and Variance Analysis: Conduct thorough trend and variance analyses to predict and understand how changes impact web traffic and revenue.

Data Interpretation and Presentation: Showcase strong data interpretation skills by summarizing and presenting complex findings clearly and concisely to various management levels.

Product Usage Analysis: Dive into user behavior data (web and app analytics) to understand how customers interact with our applications.

Conduct trend and variance analysis to see how changes or new features impact traffic and user engagement.

Identify patterns, drop-offs or opportunities in user flows to guide product improvements.

Reporting & Cross-Team Insights: Manage the reporting needs of the Account Management team and Product team.

This includes preparing regular performance reports on organic traffic, user engagement metrics, conversion events, and overall product KPIs. Present complex findings in a clear, concise manner to stakeholders at various levels.

Provide the Product team with market research insights (e.g. trends from external data or SEO research) to inform innovation and strategy.

AI/Machine Learning

Understanding: Demonstrate an understanding of AI/Machine Learning algorithms and their relevance to data analysis in our context.

Required Skills and Experience

  • Over 3 years of relevant experience in a fast-paced Data/Analytics environment.

  • Web Analytics Tools Proficiency: Experience in implementing and leveraging standard web analytics tools such as Google Analytics, Looker Studio, and Power BI for advanced reporting and insights
  • Proficiency in BI tools like Google Analytics, Looker Studio, Amplitude, Clarity, GTM among others to create polished, actionable dashboards and reports.
  • Excellent English communication skills, both written and verbal.
  • Analytics Tracking Expertise: Demonstrated ability to create and manage the implementation of analytics tracking requirements, measuring features and overall product performance
  • Familiarity with Dynamic Tag Manager (DTM), Google Tag Manager (GTM) or similar solutions.
  • Familiarity with HTML, CSS, JavaScript, and other web technologies is a plus.

 

We offer

  • Competitive compensation package
  • Excellent learning and development opportunities (AI, technology, evolving BPO landscape)
  • Growth opportunities within an expanding team  
  • Fully remote working available
  • Working alongside a team of high-caliber and dynamic leaders 
  • Excellent work-life balance culture 

#LI-MB2

Required Skill Profession

Computer Occupations


  • Job Details

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Unlock Your Web Product Potential: Insight & Career Growth Guide


Real-time Web Product Jobs Trends (Graphical Representation)

Explore profound insights with Expertini's real-time, in-depth analysis, showcased through the graph here. Uncover the dynamic job market trends for Web Product in Portugal, Portugal, highlighting market share and opportunities for professionals in Web Product roles.

550 Jobs in Portugal
550
113 Jobs in Portugal
113
Download Web Product Jobs Trends in Portugal and Portugal

Are You Looking for Web Product Analyst Job?

Great news! is currently hiring and seeking a Web Product Analyst to join their team. Feel free to download the job details.

Wait no longer! Are you also interested in exploring similar jobs? Search now: .

The Work Culture

An organization's rules and standards set how people should be treated in the office and how different situations should be handled. The work culture at Foundever® adheres to the cultural norms as outlined by Expertini.

The fundamental ethical values are:

1. Independence

2. Loyalty

3. Impartiapty

4. Integrity

5. Accountabipty

6. Respect for human rights

7. Obeying Portugal laws and regulations

What Is the Average Salary Range for Web Product Analyst Positions?

The average salary range for a varies, but the pay scale is rated "Standard" in Portugal. Salary levels may vary depending on your industry, experience, and skills. It's essential to research and negotiate effectively. We advise reading the full job specification before proceeding with the application to understand the salary package.

What Are the Key Qualifications for Web Product Analyst?

Key qualifications for Web Product Analyst typically include Computer Occupations and a list of qualifications and expertise as mentioned in the job specification. The generic skills are mostly outlined by the . Be sure to check the specific job listing for detailed requirements and qualifications.

How Can I Improve My Chances of Getting Hired for Web Product Analyst?

To improve your chances of getting hired for Web Product Analyst, consider enhancing your skills. Check your CV/Résumé Score with our free Tool. We have an in-built Resume Scoring tool that gives you the matching score for each job based on your CV/Résumé once it is uploaded. This can help you align your CV/Résumé according to the job requirements and enhance your skills if needed.

Interview Tips for Web Product Analyst Job Success

Foundever® interview tips for Web Product Analyst

Here are some tips to help you prepare for and ace your Web Product Analyst job interview:

Before the Interview:

Research: Learn about the Foundever®'s mission, values, products, and the specific job requirements and get further information about

Other Openings

Practice: Prepare answers to common interview questions and rehearse using the STAR method (Situation, Task, Action, Result) to showcase your skills and experiences.

Dress Professionally: Choose attire appropriate for the company culture.

Prepare Questions: Show your interest by having thoughtful questions for the interviewer.

Plan Your Commute: Allow ample time to arrive on time and avoid feeling rushed.

During the Interview:

Be Punctual: Arrive on time to demonstrate professionalism and respect.

Make a Great First Impression: Greet the interviewer with a handshake, smile, and eye contact.

Confidence and Enthusiasm: Project a positive attitude and show your genuine interest in the opportunity.

Answer Thoughtfully: Listen carefully, take a moment to formulate clear and concise responses. Highlight relevant skills and experiences using the STAR method.

Ask Prepared Questions: Demonstrate curiosity and engagement with the role and company.

Follow Up: Send a thank-you email to the interviewer within 24 hours.

Additional Tips:

Be Yourself: Let your personality shine through while maintaining professionalism.

Be Honest: Don't exaggerate your skills or experience.

Be Positive: Focus on your strengths and accomplishments.

Body Language: Maintain good posture, avoid fidgeting, and make eye contact.

Turn Off Phone: Avoid distractions during the interview.

Final Thought:

To prepare for your Web Product Analyst interview at Foundever®, research the company, understand the job requirements, and practice common interview questions.

Highlight your leadership skills, achievements, and strategic thinking abilities. Be prepared to discuss your experience with HR, including your approach to meeting targets as a team player. Additionally, review the Foundever®'s products or services and be prepared to discuss how you can contribute to their success.

By following these tips, you can increase your chances of making a positive impression and landing the job!

How to Set Up Job Alerts for Web Product Analyst Positions

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