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Urgent! Senior Software Engineer - Core Entities team - Remote from Portugal Job Opening In Portugal – Now Hiring Aircall

Senior Software Engineer Core Entities team Remote from Portugal



Job description

Aircall is the world’s leading integrated customer communications and intelligence platform for growing businesses.

Trusted by over 20,000 companies worldwide, Aircall unifies voice and digital channels into one seamless platform, offering one-click integrations with leading CRMs and over 100 business tools.

With real-time, AI-powered insights and feedback, AI agents, and automation, we help sales and support teams save time on routine tasks, uncover opportunities, and deliver exceptional customer experiences.

With a global team of 600+ across nine offices, Paris, New York, San Francisco, Sydney, Madrid, London, Berlin, Seattle, Mexico City, Aircall is transforming how businesses connect with their customers, driving smarter conversations, deeper relationships, and measurable success.

How We Work at Aircall: At Aircall, we believe in customer obsession, continuous learning, and delivering extraordinary outcomes.

We value open collaboration, taking ownership, and making smart, informed decisions with speed and precision.

If you thrive in a fast-paced, team-driven environment where curiosity, trust, and impact matter, you'll fit right in.

We are looking for an engaged and passionate Senior Software Engineer to join our growing engineering department and be part of our Core Platform team .

You will be responsible for the design, development, deployment, and operation of business-critical features that add customer value.

Operational excellence , metrics ,observability and best practices , evangelization , and mentoring in your team and across the whole of Engineering will be part of your day to day job.

Using Ruby and Typescripts back-end stacks , appropriate for each requirement, but always hosted on AWS , we build added value and resilient services on top of voice and fully integrate with our customers’ business critical tools (CRM, Helpdesk, E-Commerce, …).

Key responsibilities

  • Build and operate distributed, real-time services powering core of our product
  • Using Ruby and Typescript / Node.js, build, test and deploy applications and systems
  • Own meaningful parts of our service, have an impact, grow with the company
  • Lead architectural decisions for new and existing services
  • Drive projects that increase platform’s resilience and scalability
  • Participate in an on-call rotation to respond to critical system issues and ensure continuous system reliability

Qualifications

  • You have at least 5+ years of experience in back-end development with some of those languages Ruby / Ruby On Rails / Typescript / NodeJS, with a focus on delivering for security, scalability, reliability and performance.

  • You have worked extensively with AWS in a production environment, preferably for high volume / high availability services and understand how to design for, deploy on and get the best out of, the environment and services provided by Amazon).

  • Autonomous with a proven track record in delivering complex projects in time and scope
  • Desire to work in a fast paced, high-growth tech first environment

We know that success comes from smart work and deserves to be recognized and rewarded.

We value people who are bold, ambitious, collaborative and customer-centric.

We’re a global community growing together.

If you love a good challenge, enjoy solving meaningful problems, and want to be a part of one of the fastest-growing B2B startups, then Aircall is the company you are looking for!

Aircall offers a unique work environment and the chance to collaborate with diverse teammates across continents.

We'll provide freedom and tools to allow you to thrive at your best, and foster an environment you can do it in.

Why join us?


Required Skill Profession

Ti E Tecnologia



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