Job Overview
            
                
                
                
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                    Computer Occupations
                 
                
             
            
            
         
        
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            Job Description
            
                Profile:- Several years of hands-on experience administering SQL Server (2008–2022) in demanding, multinational IT environments;
- Solid experience running SQL Server databases in public cloud environments such as AWS and Azure;
- Familiarity with scripting and automation tools, particularly T-SQL, PowerShell and Puppet;
- Working knowledge of ITIL methodologies and change management in large organisations;
- Comfortable operating within a global team distributed across time zones;
- Clear and confident communicator, capable of collaborating with technical and non-technical stakeholders;
- Proactive mindset with a strong focus on problem-solving, process improvement and root cause analysis;
- Familiarity with ServiceNow or other major ticketing systems is an advantage;
- Additional experience with Oracle, MongoDB, Couchbase, PostgreSQL or Db2 is considered a plus;
- Ability to document technical procedures and maintain structured knowledge bases;
- Experience contributing to the development of IT standards and internal best practices; -Willingness to participate in 24/7 support rotations and occasional international travel;
- Fluent in English.
Responsibilities:
- Ensure operational continuity of SQL Server database systems, within defined SLAs;
- Participate in global daily operations meetings and act on incidents, changes and service requests;
- Monitor and troubleshoot backup processes, database performance and system health;
- Carry out database upgrades, migrations, patching and cloning operations;
- Support disaster recovery exercises and ensure readiness of database infrastructure;
- Analyse recurring issues and propose preventive measures to avoid reoccurrence;
- Automate routine tasks and contribute to the industrialisation of database operations;
- Implement and maintain monitoring tools and custom scripts to support system reliability;
- Collaborate with clients to plan, advise and execute technical activities;
- Evaluate new features, tools and services relevant to SQL Server and cloud operations;
- Support documentation efforts and maintain clear, accurate records in ServiceNow;
- Communicate identified risks, improvement opportunities and technical constraints effectively;
- Contribute to the creation and delivery of new database-related services as part of the team’s engineering roadmap.
We offer:
- Health insurance;
- Free online training through the Udemy platform; - On-site and remote training at Olisipo's Learning Center;
- Free certifications (after passing the exam);
- Discounts at Olisipo Partners (in the areas of health and well-being, fitness, travel, among others);
- Free psychological consultations;
- Possibility of a salary advance, without commissions.
            
         
  
  
  
        
        
        
        
        
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