Urgent! Principal Product Designer - Agentic AI Job Opening In Lisbon – Now Hiring Zendesk
Zendesk builds software crafted to improve the customer experience.
We lead the industry with breathtakingly simple software, but we’re constantly innovating and can’t wait to outdo ourselves in the future! Design is an integral part of everyday life at Zendesk.
We believe in a collaborative working style, working hand in hand with Product Managers, Engineers, Content Designers, and Researchers.
We work with a bias towards rapid prototyping, experimentation, and an obsession with our customers and their needs.
As a Principal Product Designer for our Agentic AI team, you will drive product innovation and excellence for , one of our AI focused experiences and help evolve our agent interfaces to become AI-first.
In this role, you will shape the direction of complex, high-impact design initiatives and influence product development at the organizational level.
You'll partner closely with cross-functional leadership to align design strategy with business goals, all while championing human-centered, inclusive design practices.
You will get to collaborate mostly with teams in Portugal, Germany, Denmark and Poland but also distributed teams in AMER and APAC.
Drive the design vision and strategy across high-visibility product areas, aligning design with company goals while identifying emerging trends to keep the organization ahead of market shifts.
Partner with senior leaders across Product, Engineering, and Research to drive customer-centric decision-making at scale, shape end-to-end product experiences and differentiate us in the market.
Lead large, complex initiatives that impact multiple teams, navigating ambiguity to drive clarity and alignment while applying deep expertise in interaction and systems design to deliver thoughtful, scalable solutions.
Translate complex design concepts into language that resonates with senior stakeholders - from leadership to our customers - and influences company direction.
Set the bar for design quality, craft, and inclusive design practices serving as a thought leader across the organization and elevating our team and design practice through mentorship and coaching.
8+ years of professional experience in designing consumer or business SaaS applications.
Proven track record of shipping complex products at scale and setting design vision for innovative products that require bold thinking and risk taking.
Strategic mindset and exceptional craft in design work, with the ability to zoom in and out and translate vision into polished design prototypes.
Experience prompting LLMs, working with generative AI, AI-powered productivity tools, or an intense desire to learn.
Skilled communication with the ability to influence, align, and build trust with cross-functional stakeholders at all levels.
Ability to own complex objectives in a fast-paced environment, manage multiple priorities, and adapt to ever-changing requirements and deadlines.
Ownership of the projects you work on and freedom to put your ideas on the table
Being a part of defining new standards in an emerging space
Flexible working hours and the ability to work remotely
Opportunity to learn and grow with a hardworking and passionate team
Think you’re up to the challenge?
We’re inviting forward-thinking, ambitious & progressive people to join our growing team - we guarantee it will be one of your most enjoyable, memorable, rewarding, and important gigs of your career.
Hybrid: In this role, our hybrid experience is designed at the team level to give you a rich onsite experience packed with connection, collaboration, learning, and celebration - while also giving you flexibility to work remotely for part of the week.
This role must attend our local office for part of the week.
The specific in-office schedule is to be determined by the hiring manager.
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Unlock Your Principal Product Potential: Insight & Career Growth Guide
Real-time Principal Product Jobs Trends in Lisbon, Portugal (Graphical Representation)
Explore profound insights with Expertini's real-time, in-depth analysis, showcased through the graph below. This graph displays the job market trends for Principal Product in Lisbon, Portugal using a bar chart to represent the number of jobs available and a trend line to illustrate the trend over time. Specifically, the graph shows 589 jobs in Portugal and 202 jobs in Lisbon. This comprehensive analysis highlights market share and opportunities for professionals in Principal Product roles. These dynamic trends provide a better understanding of the job market landscape in these regions.
Great news! Zendesk is currently hiring and seeking a Principal Product Designer Agentic AI to join their team. Feel free to download the job details.
Wait no longer! Are you also interested in exploring similar jobs? Search now: Principal Product Designer Agentic AI Jobs Lisbon.
An organization's rules and standards set how people should be treated in the office and how different situations should be handled. The work culture at Zendesk adheres to the cultural norms as outlined by Expertini.
The fundamental ethical values are:The average salary range for a Principal Product Designer Agentic AI Jobs Portugal varies, but the pay scale is rated "Standard" in Lisbon. Salary levels may vary depending on your industry, experience, and skills. It's essential to research and negotiate effectively. We advise reading the full job specification before proceeding with the application to understand the salary package.
Key qualifications for Principal Product Designer Agentic AI typically include Computer Occupations and a list of qualifications and expertise as mentioned in the job specification. Be sure to check the specific job listing for detailed requirements and qualifications.
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Here are some tips to help you prepare for and ace your job interview:
Before the Interview:To prepare for your Principal Product Designer Agentic AI interview at Zendesk, research the company, understand the job requirements, and practice common interview questions.
Highlight your leadership skills, achievements, and strategic thinking abilities. Be prepared to discuss your experience with HR, including your approach to meeting targets as a team player. Additionally, review the Zendesk's products or services and be prepared to discuss how you can contribute to their success.
By following these tips, you can increase your chances of making a positive impression and landing the job!
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