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Performance & Operations Manager Job Opening In Lisbon – Now Hiring WTW


Job description

Do you want to be part of a strategic project, focused on innovation and excellence, delivering client value?

Are you prepared to be part of the Lisbon Regional Delivery Hub?

The Lisbon hub differentiates from other hubs by partnering with consulting teams across Europe to deliver client value through technical expertise, innovation and streamlined solutions.

The Lisbon hub is a Willis Towers Watson hub of excellence that supports WTW’s consulting operations in the United Kingdom (UK) and Western Europe (WE).

Working in close partnership over the last 12 years with consulting teams, software developers and business specialists, the Lisbon hub has grown into a 175 - colleague operation through strong commitment to operational excellence, value creation, client focus, integrity and respect.


Together we transform tomorrows.

In Corporate Risk and Broking we support companies in effective risk and insurance management.

Considering clients corporate goals, we develop robust and economical strategies to mitigate risks, transferring it to insurers.

The Role


The Performance and Operations manager will help the Broking Operations Leader by overseeing and managing various projects that enhance workflow efficiency, automation, financial management, and other special initiatives.

Key responsibilities include:


Project Planning and Management:

  • Plan, execute, and oversee projects related to workflow optimization, automation savings and special initiatives 
  • Develop project plans, including defining scope, setting milestones, and establishing timelines.
  • Coordinate with cross-functional teams to ensure project alignment with business objectives.
  • Have a global overview of the occupancy/allocation of the resources 
  • Facilitate and promote regular sessions to agree with service leaders on the best resource allocation
  • Provide Broking Leader an overview on workflows, taking action as necessary to ensure that all services are delivering work as agreed in Budget
  • Monitor resource allocation to ensure that they are sufficient to meet workload demands in the various services
  • Workflow
  • Identify and flag to the Broking leader future resources needs (as soon as possible to actionate the recruitment process)
  • Develop and monitor metrics for all services
  • Financial Management Support 

  • Send reports to our stakeholders every month and clarify any doubts
  • Support on the LSC Budget and monthly monitoring of costs and revenues

    Automation Initiatives:
     
  • Monitor the effectiveness of automation solutions and make adjustments as necessary
  • Required Skill Profession

    Operations Specialties Managers


    • Job Details

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    Unlock Your Performance Operations Potential: Insight & Career Growth Guide


    Real-time Performance Operations Jobs Trends (Graphical Representation)

    Explore profound insights with Expertini's real-time, in-depth analysis, showcased through the graph here. Uncover the dynamic job market trends for Performance Operations in Lisbon, Portugal, highlighting market share and opportunities for professionals in Performance Operations roles.

    408 Jobs in Portugal
    408
    196 Jobs in Lisbon
    196
    Download Performance Operations Jobs Trends in Lisbon and Portugal

    Are You Looking for Performance & Operations Manager Job?

    Great news! is currently hiring and seeking a Performance & Operations Manager to join their team. Feel free to download the job details.

    Wait no longer! Are you also interested in exploring similar jobs? Search now: .

    The Work Culture

    An organization's rules and standards set how people should be treated in the office and how different situations should be handled. The work culture at WTW adheres to the cultural norms as outlined by Expertini.

    The fundamental ethical values are:

    1. Independence

    2. Loyalty

    3. Impartiapty

    4. Integrity

    5. Accountabipty

    6. Respect for human rights

    7. Obeying Portugal laws and regulations

    What Is the Average Salary Range for Performance & Operations Manager Positions?

    The average salary range for a varies, but the pay scale is rated "Standard" in Lisbon. Salary levels may vary depending on your industry, experience, and skills. It's essential to research and negotiate effectively. We advise reading the full job specification before proceeding with the application to understand the salary package.

    What Are the Key Qualifications for Performance & Operations Manager?

    Key qualifications for Performance & Operations Manager typically include Operations Specialties Managers and a list of qualifications and expertise as mentioned in the job specification. The generic skills are mostly outlined by the . Be sure to check the specific job listing for detailed requirements and qualifications.

    How Can I Improve My Chances of Getting Hired for Performance & Operations Manager?

    To improve your chances of getting hired for Performance & Operations Manager, consider enhancing your skills. Check your CV/Résumé Score with our free Tool. We have an in-built Resume Scoring tool that gives you the matching score for each job based on your CV/Résumé once it is uploaded. This can help you align your CV/Résumé according to the job requirements and enhance your skills if needed.

    Interview Tips for Performance & Operations Manager Job Success

    WTW interview tips for Performance & Operations Manager

    Here are some tips to help you prepare for and ace your Performance & Operations Manager job interview:

    Before the Interview:

    Research: Learn about the WTW's mission, values, products, and the specific job requirements and get further information about

    Other Openings

    Practice: Prepare answers to common interview questions and rehearse using the STAR method (Situation, Task, Action, Result) to showcase your skills and experiences.

    Dress Professionally: Choose attire appropriate for the company culture.

    Prepare Questions: Show your interest by having thoughtful questions for the interviewer.

    Plan Your Commute: Allow ample time to arrive on time and avoid feeling rushed.

    During the Interview:

    Be Punctual: Arrive on time to demonstrate professionalism and respect.

    Make a Great First Impression: Greet the interviewer with a handshake, smile, and eye contact.

    Confidence and Enthusiasm: Project a positive attitude and show your genuine interest in the opportunity.

    Answer Thoughtfully: Listen carefully, take a moment to formulate clear and concise responses. Highlight relevant skills and experiences using the STAR method.

    Ask Prepared Questions: Demonstrate curiosity and engagement with the role and company.

    Follow Up: Send a thank-you email to the interviewer within 24 hours.

    Additional Tips:

    Be Yourself: Let your personality shine through while maintaining professionalism.

    Be Honest: Don't exaggerate your skills or experience.

    Be Positive: Focus on your strengths and accomplishments.

    Body Language: Maintain good posture, avoid fidgeting, and make eye contact.

    Turn Off Phone: Avoid distractions during the interview.

    Final Thought:

    To prepare for your Performance & Operations Manager interview at WTW, research the company, understand the job requirements, and practice common interview questions.

    Highlight your leadership skills, achievements, and strategic thinking abilities. Be prepared to discuss your experience with HR, including your approach to meeting targets as a team player. Additionally, review the WTW's products or services and be prepared to discuss how you can contribute to their success.

    By following these tips, you can increase your chances of making a positive impression and landing the job!

    How to Set Up Job Alerts for Performance & Operations Manager Positions

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