- Expertini Resume Scoring: Our Semantic Matching Algorithm evaluates your CV/Résumé before you apply for this job role: ML Engineer II.
Urgent! ML Engineer II Job Opening In Lisbon – Now Hiring Zendesk
Zendesk’s people have one goal in mind: to make Customer Experience better.
Our products help more than 125,000 global brands (AirBnb, Uber, JetBrains, Slack, among others) make their billions of customers happy, every day.
The AI/ML Platform team is at the forefront of this mission.
We build the foundation that powers every AI-driven experience at Zendesk, enabling product teams to build, evaluate, and deploy state-of-the-art Large Language Model (LLM) applications reliably and at scale.
We’re looking for an ML Engineer II to help design, implement, and improve core components of Zendesk’s GenAI infrastructure — from LLM Proxy and evaluation frameworks to orchestration tools for AI agents.
You’ll work alongside senior engineers and technical leads, contributing to systems that are safe, scalable, and developer-friendly.
This is a hands-on engineering role with significant growth potential, ideal for someone with solid ML engineering skills who wants to deepen expertise in LLM systems and GenAI infrastructure.
Contribute to the development of Zendesk’s LLM Proxy, enabling secure, cost-optimized access to multiple foundation models.
Help develop and maintain benchmarking and A/B testing frameworks for measuring LLM performance, latency, and cost.
Assist in building orchestration systems that enable multi-step, tool-using AI agents.
Work closely with applied ML, product, and platform teams to ensure infrastructure meets product needs.
Deliver well-tested, maintainable, and performant code ready for production deployment.
2–4 years of hands-on experience developing and deploying ML systems or infrastructure.
Familiarity with LLM applications, vector databases, or ML/AI infrastructure components.
Exposure to AWS, GCP, or Azure; understanding of Kubernetes, Docker, or similar containerized environments.
Proficiency in Python and familiarity with at least one other backend language (Java, Scala, Golang, or Ruby).
Understanding of CI/CD workflows, testing frameworks, and software design principles.
Ability to work effectively in cross-functional teams and take feedback constructively.
Experience building small-scale ML services or APIs.
Exposure to ML observability tools and evaluation frameworks.
Understanding of prompt engineering or fine-tuning workflows for LLMs.
Our code is written in Python.
Our servers live in AWS.
LLM Vendors: OpenAI, Anthropic, Google, Llama
Infra: Kubernetes, Docker, Kafka, AWS
Full ownership of the projects you work on.
What you will be doing will have a huge impact.
Team of passionate people who love what they do.
Exciting projects, ability to implement your own ideas and improvements.
Opportunity to learn and grow.
...and everything you need to be effective and maintain work-life balance
Flexible working hours.
Professional development funds.
Comfortable office and a remote setup.
Choice of your laptop and other equipment.
Premium Medical Insurance as well as Private Life Assurance.
#LI-KM7
Hybrid: In this role, our hybrid experience is designed at the team level to give you a rich onsite experience packed with connection, collaboration, learning, and celebration - while also giving you flexibility to work remotely for part of the week.
This role must attend our local office for part of the week.
The specific in-office schedule is to be determined by the hiring manager.
✨ Smart • Intelligent • Private • Secure
Practice for Any Interview Q&A (AI Enabled)
Predict interview Q&A (AI Supported)
Mock interview trainer (AI Supported)
Ace behavioral interviews (AI Powered)
Record interview questions (Confidential)
Master your interviews
Track your answers (Confidential)
Schedule your applications (Confidential)
Create perfect cover letters (AI Supported)
Analyze your resume (NLP Supported)
ATS compatibility check (AI Supported)
Optimize your applications (AI Supported)
O*NET Supported
O*NET Supported
O*NET Supported
O*NET Supported
O*NET Supported
European Union Recommended
Institution Recommended
Institution Recommended
Researcher Recommended
IT Savvy Recommended
Trades Recommended
O*NET Supported
Artist Recommended
Researchers Recommended
Create your account
Access your account
Create your professional profile
Preview your profile
Your saved opportunities
Reviews you've given
Companies you follow
Discover employers
O*NET Supported
Common questions answered
Help for job seekers
How matching works
Customized job suggestions
Fast application process
Manage alert settings
Understanding alerts
How we match resumes
Professional branding guide
Increase your visibility
Get verified status
Learn about our AI
How ATS ranks you
AI-powered matching
Join thousands of professionals who've advanced their careers with our platform
Unlock Your ML Engineer Potential: Insight & Career Growth Guide
Real-time ML Engineer Jobs Trends in Lisbon, Portugal (Graphical Representation)
Explore profound insights with Expertini's real-time, in-depth analysis, showcased through the graph below. This graph displays the job market trends for ML Engineer in Lisbon, Portugal using a bar chart to represent the number of jobs available and a trend line to illustrate the trend over time. Specifically, the graph shows 2794 jobs in Portugal and 1061 jobs in Lisbon. This comprehensive analysis highlights market share and opportunities for professionals in ML Engineer roles. These dynamic trends provide a better understanding of the job market landscape in these regions.
Great news! Zendesk is currently hiring and seeking a ML Engineer II to join their team. Feel free to download the job details.
Wait no longer! Are you also interested in exploring similar jobs? Search now: ML Engineer II Jobs Lisbon.
An organization's rules and standards set how people should be treated in the office and how different situations should be handled. The work culture at Zendesk adheres to the cultural norms as outlined by Expertini.
The fundamental ethical values are:The average salary range for a ML Engineer II Jobs Portugal varies, but the pay scale is rated "Standard" in Lisbon. Salary levels may vary depending on your industry, experience, and skills. It's essential to research and negotiate effectively. We advise reading the full job specification before proceeding with the application to understand the salary package.
Key qualifications for ML Engineer II typically include Computer Occupations and a list of qualifications and expertise as mentioned in the job specification. Be sure to check the specific job listing for detailed requirements and qualifications.
To improve your chances of getting hired for ML Engineer II, consider enhancing your skills. Check your CV/Résumé Score with our free Resume Scoring Tool. We have an in-built Resume Scoring tool that gives you the matching score for each job based on your CV/Résumé once it is uploaded. This can help you align your CV/Résumé according to the job requirements and enhance your skills if needed.
Here are some tips to help you prepare for and ace your job interview:
Before the Interview:To prepare for your ML Engineer II interview at Zendesk, research the company, understand the job requirements, and practice common interview questions.
Highlight your leadership skills, achievements, and strategic thinking abilities. Be prepared to discuss your experience with HR, including your approach to meeting targets as a team player. Additionally, review the Zendesk's products or services and be prepared to discuss how you can contribute to their success.
By following these tips, you can increase your chances of making a positive impression and landing the job!
Setting up job alerts for ML Engineer II is easy with Portugal Jobs Expertini. Simply visit our job alerts page here, enter your preferred job title and location, and choose how often you want to receive notifications. You'll get the latest job openings sent directly to your email for FREE!