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Italian Speaking Customer Advisor (With Relocation Package) Position in Porto - Eco Plus Solutions AB


Job description

We are a forward-looking healthcare and travel services provider focused on delivering high-quality diabetes care solutions to clients worldwide.

Our mission is to combine expert medical support with outstanding customer service, making healthcare easier and more accessible.

As part of our growth, we are establishing a dedicated team in Porto to deliver exceptional assistance to Italian-speaking clients.

This role offers the opportunity to contribute to a meaningful project that improves the quality of life for people living with diabetes.

Role Summary

We are seeking an Italian-Speaking Customer Support Specialist to join our on-site team in Porto.

You will play a crucial role in guiding clients through their diabetes care journey, ensuring they receive accurate information, timely assistance, and a seamless service experience.

This position is based in Porto, Portugal, with relocation support that includes flight tickets and accommodation for candidates moving from abroad.

Main Responsibilities

  • Serve as the first point of contact for Italian-speaking clients through phone, email, and live chat.

  • Respond to inquiries about diabetes care services, including scheduling, treatment details, and service follow-up.

  • Clearly explain processes, services, and procedures while ensuring client comfort and understanding.

  • Resolve client concerns quickly and professionally to maintain a high level of satisfaction.

  • Record all interactions and maintain accurate client service documentation.

  • Collaborate with the wider team to optimize workflows and enhance client experience.

  • Stay up to date with developments in diabetes care and related service offerings.

Candidate Requirements

  • Native or fluent Italian (spoken and written) — mandatory.

  • English proficiency at a minimum of B2 level.

  • Customer service experience is a plus, though not required — full training will be provided.

  • Excellent verbal and written communication skills.

  • Strong interpersonal skills, empathy, and a client-focused approach.

  • Ability to adapt and work efficiently in a busy on-site environment.

  • Good problem-solving skills and attention to detail.

  • Basic digital literacy and familiarity with service-oriented platforms.

  • Must be based in Porto or willing to relocate.

    Candidates relocating internationally will receive flight tickets and accommodation — relocation package beyond this is not included.

What We Offer

  • Competitive salary based on experience and skill level.

  • Opportunities for career progression and personal growth.

  • Comprehensive health and life insurance coverage.

  • Relocation support with flight tickets and accommodation in Porto.

  • Full onboarding and ongoing training programs.

  • A dynamic, inclusive, and supportive workplace.

  • Additional perks and benefits as part of our team program.

Why Work With Us

This is more than just a job — it is an opportunity to make a real difference in healthcare while building your career.

Working in Porto offers a vibrant lifestyle, rich culture, and the chance to be part of an impactful project that supports people living with diabetes.

You will gain valuable experience in healthcare customer service and work in a supportive, multicultural environment.

Required Skill Profession

Information And Record Clerks


  • Job Details

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Unlock Your Italian Speaking Potential: Insight & Career Growth Guide


Real-time Italian Speaking Jobs Trends (Graphical Representation)

Explore profound insights with Expertini's real-time, in-depth analysis, showcased through the graph here. Uncover the dynamic job market trends for Italian Speaking in Porto, Portugal, highlighting market share and opportunities for professionals in Italian Speaking roles.

1063 Jobs in Portugal
1063
240 Jobs in Porto
240
Download Italian Speaking Jobs Trends in Porto and Portugal

Are You Looking for Italian Speaking Customer Advisor (With Relocation Package) Job?

Great news! is currently hiring and seeking a Italian Speaking Customer Advisor (With Relocation Package) to join their team. Feel free to download the job details.

Wait no longer! Are you also interested in exploring similar jobs? Search now: .

The Work Culture

An organization's rules and standards set how people should be treated in the office and how different situations should be handled. The work culture at Eco Plus Solutions AB adheres to the cultural norms as outlined by Expertini.

The fundamental ethical values are:

1. Independence

2. Loyalty

3. Impartiapty

4. Integrity

5. Accountabipty

6. Respect for human rights

7. Obeying Portugal laws and regulations

What Is the Average Salary Range for Italian Speaking Customer Advisor (With Relocation Package) Positions?

The average salary range for a varies, but the pay scale is rated "Standard" in Porto. Salary levels may vary depending on your industry, experience, and skills. It's essential to research and negotiate effectively. We advise reading the full job specification before proceeding with the application to understand the salary package.

What Are the Key Qualifications for Italian Speaking Customer Advisor (With Relocation Package)?

Key qualifications for Italian Speaking Customer Advisor (With Relocation Package) typically include Information And Record Clerks and a list of qualifications and expertise as mentioned in the job specification. The generic skills are mostly outlined by the . Be sure to check the specific job listing for detailed requirements and qualifications.

How Can I Improve My Chances of Getting Hired for Italian Speaking Customer Advisor (With Relocation Package)?

To improve your chances of getting hired for Italian Speaking Customer Advisor (With Relocation Package), consider enhancing your skills. Check your CV/Résumé Score with our free Tool. We have an in-built Resume Scoring tool that gives you the matching score for each job based on your CV/Résumé once it is uploaded. This can help you align your CV/Résumé according to the job requirements and enhance your skills if needed.

Interview Tips for Italian Speaking Customer Advisor (With Relocation Package) Job Success

Eco Plus Solutions AB interview tips for Italian Speaking Customer Advisor (With Relocation Package)

Here are some tips to help you prepare for and ace your Italian Speaking Customer Advisor (With Relocation Package) job interview:

Before the Interview:

Research: Learn about the Eco Plus Solutions AB's mission, values, products, and the specific job requirements and get further information about

Other Openings

Practice: Prepare answers to common interview questions and rehearse using the STAR method (Situation, Task, Action, Result) to showcase your skills and experiences.

Dress Professionally: Choose attire appropriate for the company culture.

Prepare Questions: Show your interest by having thoughtful questions for the interviewer.

Plan Your Commute: Allow ample time to arrive on time and avoid feeling rushed.

During the Interview:

Be Punctual: Arrive on time to demonstrate professionalism and respect.

Make a Great First Impression: Greet the interviewer with a handshake, smile, and eye contact.

Confidence and Enthusiasm: Project a positive attitude and show your genuine interest in the opportunity.

Answer Thoughtfully: Listen carefully, take a moment to formulate clear and concise responses. Highlight relevant skills and experiences using the STAR method.

Ask Prepared Questions: Demonstrate curiosity and engagement with the role and company.

Follow Up: Send a thank-you email to the interviewer within 24 hours.

Additional Tips:

Be Yourself: Let your personality shine through while maintaining professionalism.

Be Honest: Don't exaggerate your skills or experience.

Be Positive: Focus on your strengths and accomplishments.

Body Language: Maintain good posture, avoid fidgeting, and make eye contact.

Turn Off Phone: Avoid distractions during the interview.

Final Thought:

To prepare for your Italian Speaking Customer Advisor (With Relocation Package) interview at Eco Plus Solutions AB, research the company, understand the job requirements, and practice common interview questions.

Highlight your leadership skills, achievements, and strategic thinking abilities. Be prepared to discuss your experience with HR, including your approach to meeting targets as a team player. Additionally, review the Eco Plus Solutions AB's products or services and be prepared to discuss how you can contribute to their success.

By following these tips, you can increase your chances of making a positive impression and landing the job!

How to Set Up Job Alerts for Italian Speaking Customer Advisor (With Relocation Package) Positions

Setting up job alerts for Italian Speaking Customer Advisor (With Relocation Package) is easy with Portugal Jobs Expertini. Simply visit our job alerts page here, enter your preferred job title and location, and choose how often you want to receive notifications. You'll get the latest job openings sent directly to your email for FREE!