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Application Support Engineer / Application Manager Job Opening In Lisboa – Now Hiring Alter Solutions Group


Job description

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Job Description

APPLICATION SUPPORT ENGINEER

Working from Portugal integrated with the IT Finance Department, you will be part of the Resources and Skills Department as an Application Support Engineer, ensuring the execution of common tasks associated with this role.

This position requires availability to travel within and outside Portugal, work remotely, and in a hybrid model (office and remote).

The mission is to manage the procurement management ecosystem with two applications – Scoops and Skipper.

Guarantee optimal performance and operational monitoring over the assigned period by ensuring responsiveness to evolution requests, corrective maintenance, service restoration, and compliance with SLAs.

Responsibilities

  1. Assess risks associated with your work and scope of responsibility.

  2. Ensure objectives and deadlines are met, respecting SLAs and conducting regression testing within the predetermined test coverage ratio.

  3. Identify and request necessary resources.

  4. Develop functional or technical macro-solutions, seeking resources and expertise as needed.

  5. Validate solutions and hypotheses.

  6. Update operational deliverables according to norms and standards, and enhance your functional and technical skills.

  7. Participate in meetings and committees related to your scope.

Communication and Documentation

  1. Maintain communication with stakeholders as per agreed frequency.

  2. Organize and update documentation and knowledge bases, including FAQs and bug fixes.

  3. Prepare technical documentation.

  4. Engage in continuous improvement to reduce incidents.

  5. Share ideas and challenge the team.

Qualifications

Mandatory:

  • University degree in an IT-related field.

  • At least 3 years of experience in a similar role.

  • Experience in purchasing and management control.

  • Experience in application production support, acting as a technical leader.

  • Knowledge of accounting scope is a plus.

  • Excellent interpersonal and communication skills, including:
  • Managing meetings, presenting, explaining, and learning business matters.

  • Producing and following up on meeting outcomes and requests (minutes, business analysis, etc.).

  • Incident management experience.

  • Tools: ServiceNow, Jira, Oracle with PL SQL (advanced level), PowerBI (a plus).

  • French language proficiency (B2 level).

Optional:

  • Previous experience as a Technical Leader in software development.

  • Knowledge of purchasing software such as Ivalua.

  • Experience with Oracle databases.

  • Experience with testing tools and frameworks.

Additional Details

  • Seniority Level: Mid-Senior level
  • Employment Type: Full-time
  • Job Function: Information Technology
  • Industry: Insurance
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Required Skill Profession

Ti E Tecnologia


  • Job Details

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Unlock Your Application Support Potential: Insight & Career Growth Guide


Real-time Application Support Jobs Trends (Graphical Representation)

Explore profound insights with Expertini's real-time, in-depth analysis, showcased through the graph here. Uncover the dynamic job market trends for Application Support in Lisboa, Portugal, highlighting market share and opportunities for professionals in Application Support roles.

1438 Jobs in Portugal
1438
83 Jobs in Lisboa
83
Download Application Support Jobs Trends in Lisboa and Portugal

Are You Looking for Application Support Engineer / Application Manager Job?

Great news! is currently hiring and seeking a Application Support Engineer / Application Manager to join their team. Feel free to download the job details.

Wait no longer! Are you also interested in exploring similar jobs? Search now: .

The Work Culture

An organization's rules and standards set how people should be treated in the office and how different situations should be handled. The work culture at Alter Solutions Group adheres to the cultural norms as outlined by Expertini.

The fundamental ethical values are:

1. Independence

2. Loyalty

3. Impartiapty

4. Integrity

5. Accountabipty

6. Respect for human rights

7. Obeying Portugal laws and regulations

What Is the Average Salary Range for Application Support Engineer / Application Manager Positions?

The average salary range for a varies, but the pay scale is rated "Standard" in Lisboa. Salary levels may vary depending on your industry, experience, and skills. It's essential to research and negotiate effectively. We advise reading the full job specification before proceeding with the application to understand the salary package.

What Are the Key Qualifications for Application Support Engineer / Application Manager?

Key qualifications for Application Support Engineer / Application Manager typically include Ti E Tecnologia and a list of qualifications and expertise as mentioned in the job specification. The generic skills are mostly outlined by the . Be sure to check the specific job listing for detailed requirements and qualifications.

How Can I Improve My Chances of Getting Hired for Application Support Engineer / Application Manager?

To improve your chances of getting hired for Application Support Engineer / Application Manager, consider enhancing your skills. Check your CV/Résumé Score with our free Tool. We have an in-built Resume Scoring tool that gives you the matching score for each job based on your CV/Résumé once it is uploaded. This can help you align your CV/Résumé according to the job requirements and enhance your skills if needed.

Interview Tips for Application Support Engineer / Application Manager Job Success

Alter Solutions Group interview tips for Application Support Engineer / Application Manager

Here are some tips to help you prepare for and ace your Application Support Engineer / Application Manager job interview:

Before the Interview:

Research: Learn about the Alter Solutions Group's mission, values, products, and the specific job requirements and get further information about

Other Openings

Practice: Prepare answers to common interview questions and rehearse using the STAR method (Situation, Task, Action, Result) to showcase your skills and experiences.

Dress Professionally: Choose attire appropriate for the company culture.

Prepare Questions: Show your interest by having thoughtful questions for the interviewer.

Plan Your Commute: Allow ample time to arrive on time and avoid feeling rushed.

During the Interview:

Be Punctual: Arrive on time to demonstrate professionalism and respect.

Make a Great First Impression: Greet the interviewer with a handshake, smile, and eye contact.

Confidence and Enthusiasm: Project a positive attitude and show your genuine interest in the opportunity.

Answer Thoughtfully: Listen carefully, take a moment to formulate clear and concise responses. Highlight relevant skills and experiences using the STAR method.

Ask Prepared Questions: Demonstrate curiosity and engagement with the role and company.

Follow Up: Send a thank-you email to the interviewer within 24 hours.

Additional Tips:

Be Yourself: Let your personality shine through while maintaining professionalism.

Be Honest: Don't exaggerate your skills or experience.

Be Positive: Focus on your strengths and accomplishments.

Body Language: Maintain good posture, avoid fidgeting, and make eye contact.

Turn Off Phone: Avoid distractions during the interview.

Final Thought:

To prepare for your Application Support Engineer / Application Manager interview at Alter Solutions Group, research the company, understand the job requirements, and practice common interview questions.

Highlight your leadership skills, achievements, and strategic thinking abilities. Be prepared to discuss your experience with HR, including your approach to meeting targets as a team player. Additionally, review the Alter Solutions Group's products or services and be prepared to discuss how you can contribute to their success.

By following these tips, you can increase your chances of making a positive impression and landing the job!

How to Set Up Job Alerts for Application Support Engineer / Application Manager Positions

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