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Application Support Engineer / Application Manager Job Opening In Lisboa – Now Hiring Alter Solutions Group

Application Support Engineer / Application Manager

    Portugal Jobs Expertini Expertini › Portugal › Jobs › Lisboa › Ti E Tecnologia › Application Support Engineer / Application Manager

Job description

Job Description

APPLICATION SUPPORT ENGINEER

Working from Portugal integrated with the IT Finance Department, you will join the Resources and Skills Department as an Application Support Engineer to ensure the common tasks of the role.

Available to travel within and outside Portugal, work remotely, and in a hybrid model (office and remote working).

Mission : Aim your efforts to manage the best procurement management ecosystem with 2 applications – Scoops and Skipper.

Guarantee optimal performance and operational monitoring over the allocated period by ensuring responsiveness to evolution requests, corrective maintenance requests, restoration of service, and compliance with defined SLAs:

  1. Assess the risks that may arise during your work and on the scope of responsibility.

  2. Ensure objectives and deadlines of deliveries are met, respecting SLAs and regression testing within the pre-determined test coverage ratio.

  3. Identify and request essential resources.

  4. Develop the functional or technical macro-solution (depending on your field) by seeking, if necessary, the required resources and expertise.

  5. Validate the solution and the functional or technical hypotheses (depending on your field).

  6. Update deliverables specific to the operation of RUN according to norms and standards.

  7. Manage or participate in meetings and committees related to your scope of intervention.

Contribute to communication around your profession:

  1. Ensure communication to various stakeholders at the frequency defined with customers (business lines and manager).

  2. Organize documentation/knowledge base of the solutions within your scope, keeping it updated with the most frequent questions from clients and bug fixing information.

  3. Prepare technical documentation.

  4. Adopt a continuous improvement approach, reducing incidents.

  5. Challenge the team and share ideas.

Qualifications

Mandatory:

  1. University graduation in an IT-related field.

  2. At least 3+ years of experience in a similar position.

  3. Experience in purchasing and management control.

  4. Experience in application production run support, acting as a Technical Leader.

  5. Accounting scope knowledge would be a plus.

  6. Excellent interpersonal and communication skills to establish and maintain collaborative work relationships at all levels, including:
    1. Meeting management.

    2. Publicly presenting, explaining, and learning business matters.

    3. Producing and following up on meeting outcomes and inputs (meeting minutes, requests, business analysis, etc.).

    4. Incident management.

  7. Tools: Service Now, Jira Lanta, Oracle with PL SQL knowledge (advanced level); PowerBI knowledge will be a plus.

Optional:

  1. Previous background as a Technical Leader in software development.

  2. Knowledge of Purchasing Software, e.g., Ivalua.

  3. Experience with Oracle DB.

  4. Experience with test tools and frameworks.

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Required Skill Profession

Ti E Tecnologia


  • Job Details

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Unlock Your Application Support Potential: Insight & Career Growth Guide


Real-time Application Support Jobs Trends (Graphical Representation)

Explore profound insights with Expertini's real-time, in-depth analysis, showcased through the graph here. Uncover the dynamic job market trends for Application Support in Lisboa, Portugal, highlighting market share and opportunities for professionals in Application Support roles.

1438 Jobs in Portugal
1438
83 Jobs in Lisboa
83
Download Application Support Jobs Trends in Lisboa and Portugal

Are You Looking for Application Support Engineer / Application Manager Job?

Great news! is currently hiring and seeking a Application Support Engineer / Application Manager to join their team. Feel free to download the job details.

Wait no longer! Are you also interested in exploring similar jobs? Search now: .

The Work Culture

An organization's rules and standards set how people should be treated in the office and how different situations should be handled. The work culture at Alter Solutions Group adheres to the cultural norms as outlined by Expertini.

The fundamental ethical values are:

1. Independence

2. Loyalty

3. Impartiapty

4. Integrity

5. Accountabipty

6. Respect for human rights

7. Obeying Portugal laws and regulations

What Is the Average Salary Range for Application Support Engineer / Application Manager Positions?

The average salary range for a varies, but the pay scale is rated "Standard" in Lisboa. Salary levels may vary depending on your industry, experience, and skills. It's essential to research and negotiate effectively. We advise reading the full job specification before proceeding with the application to understand the salary package.

What Are the Key Qualifications for Application Support Engineer / Application Manager?

Key qualifications for Application Support Engineer / Application Manager typically include Ti E Tecnologia and a list of qualifications and expertise as mentioned in the job specification. The generic skills are mostly outlined by the . Be sure to check the specific job listing for detailed requirements and qualifications.

How Can I Improve My Chances of Getting Hired for Application Support Engineer / Application Manager?

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Interview Tips for Application Support Engineer / Application Manager Job Success

Alter Solutions Group interview tips for Application Support Engineer / Application Manager

Here are some tips to help you prepare for and ace your Application Support Engineer / Application Manager job interview:

Before the Interview:

Research: Learn about the Alter Solutions Group's mission, values, products, and the specific job requirements and get further information about

Other Openings

Practice: Prepare answers to common interview questions and rehearse using the STAR method (Situation, Task, Action, Result) to showcase your skills and experiences.

Dress Professionally: Choose attire appropriate for the company culture.

Prepare Questions: Show your interest by having thoughtful questions for the interviewer.

Plan Your Commute: Allow ample time to arrive on time and avoid feeling rushed.

During the Interview:

Be Punctual: Arrive on time to demonstrate professionalism and respect.

Make a Great First Impression: Greet the interviewer with a handshake, smile, and eye contact.

Confidence and Enthusiasm: Project a positive attitude and show your genuine interest in the opportunity.

Answer Thoughtfully: Listen carefully, take a moment to formulate clear and concise responses. Highlight relevant skills and experiences using the STAR method.

Ask Prepared Questions: Demonstrate curiosity and engagement with the role and company.

Follow Up: Send a thank-you email to the interviewer within 24 hours.

Additional Tips:

Be Yourself: Let your personality shine through while maintaining professionalism.

Be Honest: Don't exaggerate your skills or experience.

Be Positive: Focus on your strengths and accomplishments.

Body Language: Maintain good posture, avoid fidgeting, and make eye contact.

Turn Off Phone: Avoid distractions during the interview.

Final Thought:

To prepare for your Application Support Engineer / Application Manager interview at Alter Solutions Group, research the company, understand the job requirements, and practice common interview questions.

Highlight your leadership skills, achievements, and strategic thinking abilities. Be prepared to discuss your experience with HR, including your approach to meeting targets as a team player. Additionally, review the Alter Solutions Group's products or services and be prepared to discuss how you can contribute to their success.

By following these tips, you can increase your chances of making a positive impression and landing the job!

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